Customer Care Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-3 years
  • Views
  • 26 Nov 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Salary on the 1st of the month.
Fixed Salary up to 25K.


Position Vacant:
Sales Executive.

Shift:Night

Job Summary:

Attending customers calls which will be related to computer,laptop,printer,router
and other devices of Mac and Windows,customer will have an issue on these devices
and the candidates needs to understand the problem and give a resolution to their
problems after the resolution is given or suggested then the candidates needs to convince
the customer to pay for the service and the software.once the payment is done the
candidates needs to transfer the call to the technician for the service.


Criteria:
Need to speak in English Fluently
Need to close their own calls
Refund exp in Tech support will not be counted.
Need to be flexible.
Need to have exp in Tech support outbound or inbound exp at least for 1 year.

Benefits:
Salary on the 1st of every month
Fixed salary
6 Days work
1 Roster off
Night shift
Spot LOI


Competencies/Skill sets for this job

International Bpo Voice Process Tech Support

Job Posted By

Salomi Vanancio
Sr.Hr. Recruiter

About Organisation

Adeeba E-Services Pvt Ltd