Customer Care Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-3 years
  • Views
  • 24 Oct 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

We need immediate joiners for Inbound tech process for sales.
Adeeba has a Captive Process which Inbound Technical Support running with more than 100 seats and ramping up to 200 seats to grow.
Hiring candidates with good Exp in Inbound or Outbound technical support, with good communication skills having the ability to take remote access and to close calls as well.

Salary on the 1st of the month
Fixed salary+Attractive incentives.

Designation: Sales Executives

Job role:

Candidates need to attend calls of the customer to troubleshoot issues
on windows and mac computer related to software issues like pop calls/
error codes and marlware issues and solve the issues by pitching an
amount and make sales.

Candidates should know how to talk in English.
Candidates should know how close calls.
Candidates should be convincing /communicative
Candidates should have basic computer knowledge

Profile required:

Candidates should be flexible in terms of shifts and process
Candidates will have 6 days of work
1 fixed off in a week

Competencies/Skill sets for this job

Sales Executives Voice Process Inbound Technical Support

Job Posted By

Salomi Vanancio
Sr.Hr. Recruiter

About Organisation

Adeeba E-Services Pvt Ltd