Customer Care Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-3 years
  • Views
  • 02 Oct 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Vacancy for agents who have and exp in tech calling inbound or outbound process.

Profile Requirement

Only hiring experience candidates who have worked in Outbound Tech Support Sales
Inbound Tech support.

Freshers Do not Apply

Candidates who have dialled in another campaign apart from Tech do not apply
Candidates who have worked or working in international Bpo in tech process
outbound or inbound tech support apply ASAP.

Company's Description:
We function in areas like 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business.

Summary:

Resolving the issues of the customers computer based on software problems.
Responsibilities and Duties:

Candidates with Good computer Knowledge and should have the ability to solve issues like troubleshooting Computer issues like Windows OS, Mac OS software related issues like antivirus , troubleshooting issues for software problems in Iphone , Ipad and solving issues in Printers,Routers any Apple Mac or Windows devices,aslo he/she should know how to show EVENTVWR,INF , NETSAT , PREFETCH,
ETC AND THEN HAS TAKEN REMOTE ACCESS CAN APPLY.

Designation:

Sales Associates

Required Candidates:

good communication skills in English
Confident In handling inbound calls
Flexible in terms of shifts/timings/Process
Candidates must know how to close their calls
Candidates who knows how to take European calls
Candidates should be flexible
Spot joining required

Benefits:

Salary is credited 1st of every month.
Fixed salary offered between 15,000 to 25,000 depending on experience.
Attractive incentives.
Leaves , comp offs and B’day Leaves are applicable.
No Stretching of any shifts you apply like morning or night.
Roaster (1 fixed week off) and 6 days work
Friendly Environment we work like a Family in Adeeba to help you better and we also Acknowledge your Hard work and Expertise.


Competencies/Skill sets for this job

Outbound Process Tech Support Sales Executive

Job Posted By

Salomi Vanancio
Sr.Hr. Recruiter

About Organisation

Adeeba E-Services Pvt Ltd