Customer Care Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-6 years
  • Views
  • 31 Jul 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Responsibilities and Duties
• Taking inbound calls (US) regarding computers./MAC/ IOS
• Taking inbound calls regarding pop-ups, email, printer issues.
• Windows & Mac both.
• Taking the remote access of the customer's computer & diagnosing the problems.
• Pitching for Service maintenance contract.
• Sales Pitch.
• To achieve daily sales target.

Qualifications and Skills
Must Have Experience in
• Outbound/Inbound Tech Support for more than -1 year
• Must know how to close calls.
• Must have good convincing and sales skills.
• Candidates must be able to join immediately.
Benefits:
Fixed Salary on 1st of every month in Salary Account + Very Attractive Incentives
24 Leaves in a year + comp off + B'day Leave
No Extension of Shift Timings

Shift: US Shift
10 pm to 8 am (US Shift)


Competencies/Skill sets for this job

Voice Tech Support International Bpo Us Shift Sales Pitch Inbound Calls

Job Posted By

Jasmine Iyer
HR Recruiter

About Organisation

Adeeba E-Services Pvt Ltd