Customer Care Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-2 years
  • Views
  • 14 Jul 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Candidates need to attend calls which will be related to customers issues on the computer,
laptops of Windows and Mac devices. Needs to troubleshoot issues which is related to issues like pop up calls/
Error codes/Black screen /Lost contacts /issues on I-tunes like i-phone disable connect to I-tunes, Activation lock Issues, Contact lost in I-phone, Cannot access I-cloud Account Etc.

Required Profile :
English Must
Needs to know how to close their own calls
Computer basics required
Need to be communicative and fluent in English
Convincing skills required in this profile
Candidates who know another language like German, Polish, French, Dutch or Spanish can apply too.
Candidates should be Flexible in terms of Shifts and Process


Benefits:
Fixed Salary
Salary credited on the 1st of every month
Attractive incentives/Leaves/B'day Leave is given
6 days Work and 1 Fixed off.


Competencies/Skill sets for this job

Inbound Technical Support Internatonal Bpo Customer Care

Job Posted By

Salomi Vanancio
Sr.Hr. Recruiter

About Organisation

Adeeba E-Services Pvt Ltd