Customer Care Specialist

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-5 years
  • Views
  • 10 Jul 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

• Technical Sales/ Support, international process (night shift)
• Responsible for identifying the needs of the customer and sell additional extended warranties.
• Can sell products like Antivirus, PC Cleaners.
• Provide support to US/ UK customer related to problems with computers, laptops, printers, routers, pop up calls.
• Responsible for resolve password related (Facebook, Gmail, Yahoo, Etc) issues, reset the password.
• Fixed salary on 1st of every month + Incentives
• 24 paid leaves + comp off + B'day leave
• No extension of shift timing.

Competencies/Skill sets for this job

Voice Process Technical Sales International Voice Process Support

Job Posted By

Jasmine Iyer
HR Recruiter

About Organisation

Adeeba E-Services Pvt Ltd