Troubleshooting issues in computer software of customers computer for Windows and Mac.
Candidates need to receive calls of customers that will call related to computer software issues of windows and mac candidates needs to troubleshoot issues like anti-virus, pop up calls like error messages and other software issues.
Need to speak in English
Need to have basic computer knowledge
Need to close their own calls
Need to be flexible
Need to be flexible in shifts / process
Require only Exp candidates in terms of tech exp experience only who has worked for outbound and inbound.
12 Pass/ Graduated
Salary is credited 1st of every month.
Leaves, comp offs and B’day Leaves are applicable.
No Stretching of any shifts you apply like morning or night.
Roster (1 fixed week off) and 6 days work.