01. Responsible for receiving, considering and responding to all customer
inquiries/query through email / call.
02. Handling customer concerns and customer Satisfaction index rating.
03. Handling and solving client complaints.
04. Taking required actions on customer feedback.
01. Candidate should possess good communication skill both verbal and written.
02. Knowledge of MS-Excel and Email
03. Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
04. Prior experience in Customer service industry will be an added advantage