Customer Care Executive

GenNext Human Resource Management
  • Bangalore
  • 1-2 lakh
  • 1-6 years
  • Views
  • 16 Aug 2018

  • Customer Service

  • Internet/ ECommerce
Job Description

* Manage C-Care and handle inbound Calls, and respond to customer through CHAT, concerning various customer queries/issues. * Following up on customer queries posted on social networking sites such as Facebook/Twitter/Google+ etc. Desired Candidate Profile: * Regular call/chat monitoring to enhance the quality by providing regular feedback to the agents and work towards improvising the company's customer support department * See to that right/accurate content is published on the site

Job Posted By

Gyanendra Singh
Business Head