Handling customer queries on calls and resolving issues. Providing satisfactory resolution to meet stipulated SLA and AHT. Candidate profile: Candidate should be having excellent communication skills. Good at customer handling skills. Open to work for rotational shifts. Should have great interpersonal skills and ability to perform under pressure. Qualification: SSC having 1 year international voice experience in BPO. HSC or Graduates having 6 Months domestic/international voice experience process in BPO. Ex-Employees are always welcome, subject to eligibility. Process: UK / AUS Customer care Salary: As per market standards + incentives Additional Benefits:- Performance based incentives Free Home Pick & Drop facility will be provided 5 working days in a week. Week off: Any 2 days of the week.