Customer Care Executive

Adeeba E-Services Pvt Ltd
  • Kolkata
  • Confidential
  • 1-5 years
  • Views
  • 16 May 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Job Role:
Need to receive calls and troubleshoot issues calls like pop up calls, error code message on the screen/mac issues like I-phone disable connect to i-tunes, activation lock,i-cloud issues etc.customer will call regarding laptops and desktop of windows devices, Mac devices like i-phones of any model number,i-pads, mac pro etc.

Required Skills:
English must
Fluency in English should be good
Convincing power should be good
Need to have basic computer knowledge

Qualification:
12 pass or Graduated

Benefits:
Salary Credited on the 1st of every month
Huge incentives
Leaves and comp offs along with B'day leave
6 days work and 1 fixed off


Competencies/Skill sets for this job

Inbound Remote Access Tech Support Troubleshoot Outbound

Job Posted By

Salomi Vanancio
Sr.Hr. Recruiter

About Organisation

Adeeba E-Services Pvt Ltd