Technical Support experience of 5+ years preferably in Enterprise Monitoring Environment.
Relevant experience of at least 3 years in monitoring tools like Solarwinds, AppDynamics and Logstash
Good analytical skills
Good experience on MS Excel, formula, pivot tables, chart creation
IT educational background with decent academic performance preferred.
Adaptability to support and work in 24x7 environment
Experience in any of the operating systems such as Windows, Linux, or any flavor of Unix
Hands on experience of installation, configuration and administration at Level 3 on monitoring tools such as IBM Tivoli, ManageEngine IT360 or Op-Manager, Nagios, Groundworks, Solar winds Orion and Logstash
Experience on log management tools specifically on Logstash.