Consultation & Patient Diagnosis:
Consult & diagnose customers/patient on skin related
concerns. Counsel, diagnose, prescribe the treatment
and then counsel about the treatment.
Follow-up post treatments and review with patients regularly.
Educate the client in details about the treatment at every stage with regard to procedure, pros and side effects if any and general precautions and measures to
be taken while availing the treatment or consumption of medicines.
Client charts/reports, treatments advised, consent, reviews, should be properly documented and signed by individual doctors for any future reference.
Aid in the development of safe, new products and technologies for skin enhancement.
Maintain patient information confidentiality.
Supervision of services:
Supervise all services performed by the therapists particularly during laser,injectable procedure.Set the laser dosage for the treatment.
Ensure materials necessary for the treatment is available at the clinic well in advance.
Perform/supervise all medical procedures to be carried out in clinic, ensuring efficacy, safety & high professional standards of medical procedures carried out under your supervision.
Check all the machines and medical equipments working condition every Monday.
Ensuring Safety & process adherence:
Adhere to all safety guidelines & processes designed by Kosmoderma
Custodian of and has to drive key service quality processes at the clinic level.
Attend to any emergencies arising during the course of treatment/procedure being offered to a customer/patient.
Maintain and follow safety standards while administering services.
Maintain high level of customer service and satisfaction.
To conduct "in process review" and supervise the treatment given by the therapists.
Ensuring that patient consent is taken before administrating special treatment procedures/ therapy or prescription.
To address and resolve any treatment related issue with the client in outmost professional way and document it for future references.
To have regular check for proper working condition of the medical equipments and machines and advising for any license renewal, servicing,maintenance of the same.
Inform equipment related issues to the clinic managers. Inform patient treatment related issues to the clinic managers and Medical Director