Collaboration Administrator

Teamware Solutions
  • Noida
  • 3-6 lakh
  • 3-6 years
  • Views
  • 16 Aug 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Proven Experience and capability in leading technical team/s in solution design & operational (SLA, CSAT, Incident Management, Problem Management) management for Messaging & Collaboration services
Must demonstrate high levels of initiative and independence
Ability in providing technical advice to team members, management and clients
Directing and Co-ordinating the completion of complex technical issue and projects
Responsible for the Quality of service delivered
Ability in coaching and mentoring junior staff
Produce and maintain systems and architecture/technical documentation
Identify and document technical training requirement for the team
Build relationship with stakeholders across IT teams and external Vendors
Expand skills/knowledge to other technical areas apart from your core expertise
Bachelors degree or equivalent. 

Significant experience required in deploying, configuring and administering the following technologies at an enterprise scale: --
Email - Microsoft Exchange Hybrid - on premise and in the cloud (Office 365 Outlook, Calendaring, Connectors, ActiveSync, Mailflow troubleshooting)
SharePoint Online Administration (SharePoint Designer, InfoPath, Workflow etc.)
Email gateways and spam filtering (EOP)
Programming Languages PowerShell
Enterprise Mobile Management solution i.e. AirWatch
SendMail Administration (Good to have)
Directory Sync server administration (AD-Connect)
Excellent communication skills; proven ability to distill and organize content into compelling

Excellent interpersonal skills, ability to work with all levels, across organizational structures. 

Ability to multi-task and manage projects from creation to execution, working collaboratively with a wide range of team members 

Excellent problem solving and troubleshooting abilities 

Strong attention to detail. 

Must have ability to troubleshoot problems and follow through to resolution.

Job Posted By

Syed Moin
Talent Acquisition

About Organisation

Teamware Solutions