Engage in workshops with customers to Architect end-to-end solutions and have hands-on experience setting up, maintaining and expanding large scale heterogeneous environments.
Excellent time management, communication, prioritization and negotiation skills.
Account planning skills with experience in up-sell and cross-sell strategies.
Strong organizational, oral and written communication skills.
Ability to clearly articulate and demonstrate the value proposition.
Provides technical support, configuration, and administration of Citrix environment
Develops processes, procedures, and technical documentation for management of Citrix environment
System and application health monitoring and reporting
Consulting with application owners to install and tune their applications
Provides technical support, configuration, and administration of Windows Server as required
Assists with architectural design to improve reliability, performance, and efficiencies
Responds to situations where standard procedures have failed in isolating or fixing problem.
Provide support for a 24 x 7 operation, when required
Establishes strong working relationships with key staff members in departments.
Minimum 7+ years experience as a Wintel Engineer/Architect with an outstanding track record of progressively increasing responsibilities
Strong ability to communicate effectively and multi-task with minimal supervision
Current certifications with Cisco, Citrix & Microsoft required
Strong understanding of TCP/IP and OSI model
6+ years experience in architecting, designing, migrating, troubleshooting, and implementing Citrix XenApp, XenDesktop and XenServer technologies.
2+ years experience in performing configuration, testing and implementation of Citrix NetScaler HA and LB
10+ years of Network, Storage and Infrastructure (Data Center, etc.) experience.
A strong understanding of leading manufactures routing and switching architecture; and experience with storage and virtualization products from leading manufactures.
Must demonstrate a strong understanding of Converged Infrastructure concepts
Appsense (big plus)
VMWare 2+ yrs
Hyper-V 2+ yrs
Ability to optimize infrastructure and troubleshoot at all 7 layers of OSI model
Performs other duties as assigned.