Citrix Administrator

Career Placements
  • Pune
  • 10-12 lakh
  • 3-5 years
  • Views
  • 22 Sep 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Citrix L1 Support-

First level diagnosis and Troubleshooting of Incidences, Issue Handling andResolution, Reporting and Feedback to Service desk, Familiarity with Call logging Tools.
Follow-up and closer of issues


Citrix L2 Support-

Second level diagnosis and Trouble shooting of Incidences or problem, Issue Handling and Resolution , Problem Management, Escalation handling and management, Issue Tracking, Use of Debug Tools , Reporting and Feedback to Service desk , Familiarity with Call logging Tools. Follow-upand Closer of issues.

Data Center and Backup Operations-

First and Second level Diagnosis and Troubleshooting of Server Hardware. SAN and DAS Environment, Network, Tape Libraries.


Job Posted By

About Organisation

Career Placements