Managing administrative access controls Provide level 2/3 support for ISE related issues, including off-shift and weekend support functions
Escalating and Engaging with L4 vendor support teams
Engaging across other GIS infrastructure DOMAINS to address level 2/3 ISE support issues (e.g. PKI, Server, Load Balancer, WAN, Web Acceleration, Security, AnyConnect)
Monitoring and alert management of all components related to the ISE solution (VNOC)
Ongoing maintenance and support of solution components (e.g. patching, upgrades, capacity reviews, lifecycle management)
Ongoing moves, adds, changes to ISE solution (e.g. new device profiles)
Hardware replacement management
Monitoring and running ISE reports
Managing of switch configuration templates
Perform implementation and integration tasks for medium to large, complex projects.
Documentation of configurations and changes.
Cisco Identity Services Engine (ISE) implementation and support experience.
Cisco ACS RADIUS and TACACS experience.
Cisco Prime and MSE experience.
Solid experience configuring, deploying, installing, and troubleshooting Cisco routers, switches and WLAN components in a medium to large business.
Cisco controller based WLAN configuration and support.