keeping and Fire, Life & Safety FLS
Managing 1 Million sft, multiple entry & exit points, thousands of customers a day, large events, VIP security at the mall etc.
Ensure safety & security of people, materials, physical assets/infrastructure both inside and outside the centre, daily and for events
Formulate Standard Operating Procedures (SOPs) and train different contingency teams such as Emergency Response Team (ERT), Fire Fighting Board, Evacuation Team, Medical Team, etc. to handle any emergency situation as may arise at the Center
Update the security manual to include all aspects and communicate to all retailers, internal departments, vendors, contract agencies etc.
Liaison with police, fire department, RTO, courts, Security Guard Board, municipal corporation, hospitals, ambulance services etc
Design safety and security audit schedule as per statutory guidelines, review audits, identify the areas of non-compliance and take action accordingly
Assess & appoint outsourced security agencies; manage over 500 out-sourced staff
Ensure all safety related equipments are in working order at all times and repair & maintenance happens as per schedule
Crowd management is a must