Chief Operating Officer

Pinnacle Solutions
  • Mumbai
  • Confidential
  • 20-25 years
  • Views
  • 29 Mar 2018

  • Sales & Marketing

  • Hotels/ Restaurants / Hospitality
Job Description

Key Responsibilities Manage the restaurant business and hospitality business and make it growth oriented Organization Push the culture of the continuous improvement of the quality, customer satisfaction, processes and services To be legally responsible for the company & adhere health safety of the employees, customers across the Organization. Ensure that GOP is improved & bettered when bench marked with Industry peers in similar category Conceptualize new theme for addressing market opportunity in Fine Dine segment where there is a room to generate additional delta as compared to growing the existing basket Manage end to end Sales, Marketing, Operations & Customer centricity for all lines of business which includes fine dine restaurants and hospitality Develop the best people & HR practices Develop the most efficient supply chain Requirements of the candidate Essentially, the candidate must possess the following: Experience in the restaurant industry preferably from the Fine Dining segment Must be currently managing National Operations for a Restaurant Chain preferably in Fine Dining and or Causal Dining segments. Past exposure in Managing Hotel Operations (minimum 3 star) would be an added advantage To be able to understand the local customer needs . He /she able to understand the key performance indicators of a growth with quality & profitability of the company Leader with good decision-making ability and pro active in business approach. Motivate people & manage management expectations with good relationships Able to judge people, process & business quickly. Desired Candidate Profile - Experience- 20- 25 years We would expect the candidate to be a Diploma Holder in Hotel Management or a Graduate/postgraduate preferably in Management


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Pinnacle Solutions