Chief Marketing Officer - Ecommerce

Pinnacle Solutions
  • Mumbai
  • 10-15 lakh
  • 3-8 years
  • Views
  • 09 Jun 2017

  • Marketing

  • Internet/ ECommerce
Job Description

- Responsible for delivering an un-matched awesome experience to all customer queries through in app features, bot based chat solutions, online and offline service desks.

- Work with the IBL and internal team to design and execute the customer service processes.

- Team Structure : Primarily an Individual Contributor role who would work with multiple teams.

- Ideally should have been a business analyst, in consulting or customer care design role

Competencies/Skill sets for this job

Service Processes Individual Contributor Consulting

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About Organisation

Pinnacle Solutions