Change Control Manager

First Call H Resource P. Ltd
  • Pune
  • 10-15 lakh
  • 3-8 years
  • Views
  • 27 Feb 2017

  • Software Design & Development

  • IT/ Technology - Telecom Software
Job Description

Responsible for confirming service readiness and for ensuring that new or changed services satisfy all readiness criteria
Oversees implementation of new or changed services and applications into the production environment Manage and direct the activities of staff of resources

Responsible for confirming service readiness and for ensuring that new or changed services satisfy all readiness criteria
Oversees implementation of new or changed services and applications into the production environment
Plan the capacity of resources to build, test, release and deploy the new or changed service in the production environment
Ensure the application specific release plans are integrated into the master release plan
Assist in managing projects and inter dependencies to ensure release delivery and integrity
Support resolving of issues that affect release scope, quality, schedule, budget, and resources
Verify that the release work products adhere to IT application, infrastructure and data standards
Ensure the appropriate operational servicedocumentation is created & accepted prior to the introduction of a new service
Develop service readiness and risk plan and ensure that transition risks are identified, mitigated anddo not require roll back.
- Strong understanding of IT services, service readiness and therequired deliverables / outcomes

- Knowledge of Release Management procedures and its implementation

- Strong oral and written communication & facilitation skills

- Skilled in assessing business impact of changes

- Understanding of change management tools

- Ability to manage existingrelease commitments and liabilities

- Deep understanding of the software development lifecycle and process gates

- Skills in managing competing priorities and complexity

- 4+ years of relevant Change Management experience

- Bachelor's degree in Business Administration, Computer Science or related field / Advanced degree preferred

- To provide change management coordination, support using change management software (i.e. Remedy BMC Remedy )

- Release & Deployment experience in Unix / Linux Based Environments, ITIL knowledge required (Especially
Incident & Problem Mgmt, Deployment).


Competencies/Skill sets for this job

Readiness Change Management Release Management Facilitation

Job Posted By

About Organisation

First Call H Resource P. Ltd