CA

Quotient Consultancy
  • Indore
  • 5-7 lakh
  • 2-7 years
  • Views
  • 20 Dec 2017

  • Finance/ Accounts

  • Accounting/ Taxation/ Audit
Job Description

Service Delivery & escalation handling
Accuracy level 99%
Timeliness 100%
1. Ensuring all the deliverables are accurately completed
on time as per the agreed SLA with the client
2. Perform necessary checks to maintain quality
standards of deliverables
3. All the deliveries meet internal quality standards as
defined time to time.
2 Client/Stakeholder engagement
1. Establish and maintain professional engagement
with internal and external stake holders to ensure
delivery standards are adhered.
2. Any Feedback from stakeholders to be
acknowledged all the time to maintain
relationships.
3. Red flags, if any to be raised well in advance to the
Sr Management with suggestive corrective actions
4. Should have an updated issue resolution contact
list whose who
5. Seek guidance from Sr Management in case of
sensitive issues which are n


Competencies/Skill sets for this job

Quality Stakeholders Engagement Sr Management Sensitive Issues

Job Posted By

Amogha .
HR MANAGER

About Organisation

Quotient Consultancy