- Establishing and managing the overall client relationship with key decision makers.
- Establishing and building "trust" and leveraging client context by understanding client's overall business goals.
- Positioning the client as a Strategic partner and identifying avenues to implement IT solutions and product engineering solutions
- Directing and managing the overall client relationship to include work quality and customer satisfaction.
- Managing the account teams (account mgmt and project mgmt) to meet and exceed client expectations.
- They should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The person will be held accountable against Measurable Revenue/Profit Growth within set timelines.