Strong business analysts with Loan Service product knowledge. This product was earlier known as Mortgage Service. Many people in their resumes misspell it with various combinations like Mortgage Service etc. You will have to search creatively.
1. Should know product very well specially customer cross reference, customer servicing, default, loss mitigation, cash, investor and escrow areas.
2. Should be able to write use case or requirement specification document
3. Should be able to prepare requirement traceability matrix
4. Should understand Loan Servicing industry regulations and rules applicable in US market and should have fairly good knowledge of Loan Origination also
5. Should be able to write functional specifications and should be able to work with QA to connect them with test cases.
6. Should be able to work with UX, developer and QA team equally efficiently.
7. Should have excellent verbal and written communication
8. Should be able to face clients of Fiserv confidently when needed
9. If required, should contribute to testing and screen design review.
10. Should haveworked on interfaces that work / connect with Loan Service