To manage the assigned area efficiently and effectively w.r.t. sales promotions & business
activities. Achieve the business targets by ensuring adequate demand generation and good
quality of loans.
Develop and generate business for assigned area
Train & guide team on selling techniques, business processes and credit parameters
Monitor & track team performance
Conduct field visits for customer meetings, field investigations / other checks, relationship development and
Follow up & ensure credit approval from the concerned authority for files submitted
Collections / Recovery of assigned portfolio
Ensuring complete documentation, stamping and formalities related to pre / post disbursement
Complete control of NPA and overdue cases and their overall reduction to set targets
Abreast with the competitor s practices and market activities / preferences and recommend future strategies
Conducting various marketing initiatives in assigned area
Customer service - Attending to customer enquiries / grievances on a timely basis
Identifying the relevant customer segment & planning sales activities targeted to this segment
Providing adequate number of good leads to sales team for closure
Converting tough leads into actual business by selling the rate, fees & loan amount
Converting sanctioned cases to disbursement
Retention of employees
Maintaining collaboration among teams
Decision making authority
Preparing sales plan for assigned area
Assigning individual leads to sales executives.
Managing the Sanctioned Undisbursed Portfolio.