Responsible for the branch target for loan products ensuring the overall numbers.
Develop a strong proprietary for the branch Field Sales Officers (FSO), references from existing customers, agents, etc.
Support to the team for day to day sales.
Ensure policy and process adherence to Credit Checks, Loan Documentation, and Valuation etc.
Supervise and support all branch staff sales and branch team.
Ensure customer service quality at all times and respond to all customer queries in a timely manner.
Help to the team regarding the loan completion process.
Portfolio management, Judgement regarding loan (PL, BL, ML, GL, TW,)
Daily reporting from the team