Functional Area: Service Desk/ Technical Support / Semi voice/ Customer Support
Shift : UK/ US/ Rotational
Shift details: 5 days working
Work Location : Kolkata
Qualification: Undergraduate/ Graduate/ Post Graduate
Salary: 1.9 LPA to 3.5 LPA + Cab + Incentive
Medical Insurance benefits & Accidental Insurance coverage.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
1.Good Communication skills
2.Take calls Over Phone which involves working in different time zones
3.Take calls from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge