Associate / Senior Associate - (NonTechnical)

2COMS Consulting Pvt. Ltd.
  • Kolkata
  • 1-3 lakh
  • 0-3 years
  • Views
  • 09 Oct 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

WORK LOCATION: Kolkata

CANDIDATE SHOULD HAVE,
1.Good Communication skills
2.Flexible to work in shifts.
3.Excellent English - both verbal and written communication skills
4.Knowledge of customer service principles and practices
5.Good technical knowledge.(OPTIONAL)

QUALIFICATION: REGULAR Graduate/PG (fresher/ experienced)

EXPERIENCE: 0-3 years

JOB RESPONSIBILITIES:
1. Receive queries over phone calls which involves working in different time zones
2. Receive queries from Global clients and initiate the right response to them, positively and professionally via MAILs or phone calls.


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2COMS Consulting Pvt. Ltd.