Associate/Senior Associate -(NonTechnical)

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • Confidential
  • 1-2 years
  • Views
  • 27 Sep 2017

  • Customer Service, Operations

  • BPO/ ITES/ Call Centers
Job Description

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary.
Stay current with system information, changes and updates.

Competencies/Skill sets for this job

Follow Up Retaining Customers Clients

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About Organisation

2COMS Consulting Pvt. Ltd.