Associate Lead HR

  • Bangalore
  • Confidential
  • 5-8 years
  • Views
  • 23 Jul 2019

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description


Associate Lead - HR

Posted:19 Jul 2019

Location: Bengaluru

Qualification: Graduate / Diploma

1) Implementation of the communication framework

2) Provide input for policy implementation

3) Design and Implement employee engagement initiatives

4) Help deploy the career planning objectives of the Unit

5) Ensure deployment of suitable motivational and team building


6) Implement specific initiatives based on ESAT /CSAT

7) Ensure TNI adherence in the unit

8) Grievance Counseling / Discipline

9) Handle exits and share exit analysis trends with managers /HOPS / PH /FH

10) Knowledge of all policies so as to be a one point contact for all HR issues within the Unit

11) Partnering with Corp- HR in initiatives

12) Implement Immigration related policies

13) Pre- onboarding and onboarding activities as per the onboarding process

14) Cover onsite personnel of the Units in the areas of communication and career planning

15) Mentoring program deployment

16) Performance management deployment

17) Recruitment, training and performance review of team


Customer satisfaction - People parameters; people escalations minimized

SLAs adherence for various HR processes

ESAT; Employee engagement; attrition; competency enhancement 

Job Posted By

Divya Lakshman
Lead - Corporate Talent Acquisition

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