Associate - HR Analytics

Phenom Placement
  • Bangalore
  • 10-15 lakh
  • 6-8 years
  • Views
  • 09 Mar 2017

  • HR/ Human Resources

  • Banking - Retail
Job Description

- Manage the day-to-day operations of the team, handle escalations and partner with functional teams cross-divisionally

- Ensure seamless service delivery through advance planning, work allocation and resource deployment; Liaise with the global BPS team to expedite problem resolution for more complex issues

- To build capability/capacity through cross training and up skilling to deliver performance of the team

- Focus on managing relationships of clients across multiple regions

- Create/strengthen constructive relationships with key divisional and process stakeholders through engagement, execution, process improvement or new service offerings

- Provide standard and ad hoc productivity metrics to divisional and regional management

- Have a deep understanding of the global team's core responsibilities as well as the local team's core areas of focus

- Proactively identify ways to improve processes through project management to achieve overall efficiency and effectiveness.

Competencies/Skill sets for this job

Hr Analytics Problem Resolution Bps Resource Deployment

Job Posted By

About Organisation

Phenom Placement