2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 2-3 lakh
  • 1-2 years
  • Views
  • 04 Aug 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Ability To Understand/ Diagnose The Customer's Technical Problem And Action Accordingly.
Responsible For Individual Sales Revenue Target (Predetermined By The Business).
Handling Irate/Demanding Customers - Where Necessary, In A Tactical Manner.
Achieve Call Quality Requirements As Outlined Via Call Monitoring Guidelines
Emphasizing On Key Words, Handling Objections And Using Product/Service Benefits To Respond To Customers Queries
Open To Feedback & Learning

Competencies/Skill sets for this job

Sales Revenue Target Call Quality Call Monitoring

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About Organisation

2COMS Consulting Pvt. Ltd.