Experience in any IT Orchestration Tool out of these 3 : Service now orchestrator, BMC Atrium Orchestrator, HP Orchestrator, HP OO, BAO, BMC AO, SAO
We can look for any profile who has an experience in Operations, supporting ticket, incident management.
Prefer candidates who have experience in any of these scripting language: python /perl /shell/ bash /powershell.
Experience in IT process automation, workflow.
Reviews IT Process Automation requirements and determines automation configuration needed.
Active participation in project planning sessions with project manager and product manager to analyze workflow development requirements, provide design options, provide work breakdown and estimates of work
Implement IT Process Automation workflows on the specified infrastructure toolset (Open source platform, HP Operations Orchestrator, BMC Atirum Orchestrator, ServiceNow Run Book Automation etc.).
Will be required to code and script using .NET technologies, C#,MVC, MVVM, MVP, Powershell scripting, Python, Shell scripting, cross platform coding.
Will have to deploy these scripts using infrastructure tools and ensure that automation/orchestration is achieved
Perform application/ database tuning. Implement integrations between infrastructure tools via web services.
Resolve technical issues in workflows/ code/ script/ infrastructure tools (Open source, HP Operations Orchestrator, BMC Atrium Orchestrator, Service Now Run Book Automation) specific to automation and orchestration
Capable of code/ workflow optmization.
Ability to provide development solutions to performance issues and usability issues.
"Assists in triage and incident management with collection and analysis of system data and performance metrics as-required to diagnoses system problems and in collaboration with other technology professionals to determine root cause in a timely manner.