Assistant Manager/ Senior Business Analyst - Fraud Analytics

  • Delhi, Gurgaon
  • 5-10 lakh
  • 2-6 years
  • Views
  • 02 Jan 2018

  • Business Analytics

  • Management Consulting
Job Description

SAS is mandatory Responsibilities will include: - Monitor our automated fraud screening application - Assist in maintaining basic eCommerce duties including chargeback handling and review - Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction - Perform manual fraud review in order to detect fraudulent transactions - Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate - Conduct extensive research to validate purchases - Independently resolve problems that require in depth investigation and/or research - Conduct follow-up research on fraudulent transactions - Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information - Communicate effectively with the team Qualifications Skills/Qualifications : - Bachelors Degree required - Strong desire to build a career in the fraud industry - Excellent organizational, analytical, and critical thinking skills - Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilizing good judgment and strategic thinking - Ability to meet deadlines and prioritize deliverables - Exceptional problem-solving skills - Previous banking fraud prevention, investigation or fraud prevention experience is a plus - Strong customer service skills and a demonstrated ability to take initiative, conduct thorough research, and be professionally persistent - Must possess strong internet research, along with the ability to navigate multiple systems at once - Demonstrated experience and/or strong working knowledge of SAS, Microsoft Word, Excel, and Outlook

Job Posted By

About Organisation