Responsible for maintenance of existing Active services. This includes understanding the customer, understanding the content genre, trends in video consumption, analysis of data and using all of this to add/delete/modify content/UI/UX or any other initiative required to improve quality/ efficiency of service or increase subscriber engagement.
Responsible for introduction of new Active services from research & conceptualisation to launch and implementation to increase subscriber
Creating product documents including documents for development, specifications documents & raining documents.
Leading operations for the service by coordinating with multiple development & technology teams and ensuring timely delivery.