Assistant Manager/Manager -(Technical)

Bee5 Manpower Consulting
  • Delhi, Noida
  • Confidential
  • 3-6 years
  • Views
  • 09 Feb 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Regular connect with clients thru chats/ emails/ calls. Ensure customer delight, documentation of products, tech services, clients experience on tech support and secure renewals. Handle software tech escalations.

BE/ B.Tech/ MCA/ MBA 3+ Yrs exp in Customer Support/ Account Mgt in e-Commerce/ Software Product Development Cos. Collaborate with sales, technology teams on billing/ technical calls on products, services/ renewals.

Competencies/Skill sets for this job

Customer Sales Escalations E-commerce Software Product Development

Job Posted By

About Organisation

Bee5 Manpower Consulting