Excellent interpersonal, written and oral communications skills. Should be able to comprehend, create passages/ notes.
Excellent listening skills. Should have the ability to ask probing questions, empathize with customer.
Awareness of US Culture/ common city people names.
Should have a very stable resume/ work experience.
Typing speed of 30 words per min. with accuracy of 90%.
Knowledge of Microsoft tools like Microsoft Word/ Excel.
Should have the ability to adapt existing and learn new updates quickly.
Should be open to working graveyard shifts.