Assistant Manager- Knowledge Management

Crescendo Global Services
  • Mumbai
  • Confidential
  • 4-8 years
  • Views
  • 25 Apr 2017

  • Consulting

  • KPO/ Analytics, Banking - Corporate, Management Consulting
Job Description

o A graduate degree (preferably engineering) with 4 to 5 years of experience in Knowledge Management and 2 years experience in People/ Team Management.
o Prior experience in Stakeholder Management, Process Mapping or Taxonomy.
o Expertise in MS Office Suite and proficiency in Content Management tools( SharePoint or Lotus Notes).
o Exceptional people management, communication and presentation skills.


• You would be responsible :
o To lead the Central Oversight Team; indulge in interactions in meetings and maintain strong connect with stakeholders and the team.
o To keep a check and maintenance of control frameworks, database management and eliminating errors in processes.
o To conduct end to end team management activities; handle queries and immediate resolution of complaints of stakeholders or team members.
o To design strategies to work upon potential customers or clients ,work on ad- hoc projects and do proper documentation.
o To develop & maintain strong communication and foster strong relationships with primary stakeholders .


Job Posted By

Tavleen Bindra
Associate Consultant

About Organisation

Crescendo Global Services