Assistant Manager - Insurance Operations / Underwriting

  • Gurgaon
  • Confidential
  • 6-10 years
  • Views
  • 22 Feb 2019

  • Finance/ Accounts

  • Consumer Durables/ Semi Durables
Job Description

- Planning, scheduling, execution and measuring process training for insurance operations process
- Quest for process improvement - Improved quality, efficiency and Training throughput
- Knowledge management deployment - Ensure that all processes follow and maintain the various tools essential for knowledge management - updates tracker, query tracker etc.
- Plan and execute monthly refresher training and Process knowledge test for the process
- Reconciliations of data
- Support the team by processing/review of various tasks in the policy life cycle.
- Selection and up skilling of process experts to enable them to perform their roles effectively
- Ensure Documentation completeness and adherence to quality norms like ISO etc.
- Gain knowledge of the end to end process of the Client
- To prepare monthly dashboards, error trend presentations and Performance Management reports.
- Meet / exceeds service and quality level as assigned by Clients for the team
- Coordinating with the client on process related issue and updates.

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