Assistant Manager - Insurance Operations / Underwriting

  • Gurgaon
  • Confidential
  • 6-10 years
  • Views
  • 17 Dec 2018

  • Finance/ Accounts

  • Banking - Retail
Job Description

Planning, scheduling, execution and measuring process training for insurance operations process

- Quest for process improvement - Improved quality, efficiency and Training throughput​

- Knowledge management deployment - Ensure that all processes follow and maintain the various tools essential for knowledge management - updates tracker, query tracker etc.​

- Plan and execute monthly refresher training and Process knowledge test for the process​

- Reconciliations of data​

- Support the team by processing/review of various tasks in the policy life cycle.​

- Selection and up skilling of process experts to enable them to perform their roles effectively

- Ensure Documentation completeness and adherence to quality norms like ISO etc.

- Gain knowledge of the end to end process of the Client

- To prepare monthly dashboards, error trend presentations and Performance Management reports.

- Meet / exceeds service and quality level as assigned by Clients for the team.

- Coordinating with the client on process related issue and updates.

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