Assistant Manager - FSD Support

Talent Leads Consultants
  • Pune
  • 3-6 lakh
  • 3-8 years
  • Views
  • 30 May 2018

  • Customer Service

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Need strong knack for Ms Excel. Installation and Field Repair * Selection, appointment and continuous management of ISP CCOs * KPI / SLA management.Policy & Process Compliance.Provide input to planning, training and quality as applicable. Desired Candidate Profile: * Select, Develop and Retain quality manpower at all levels in the region (indirect manpower)* Provide timely and necessary input to people on performance* Ensure that the service philosophy is understood and communicated to all levels and individual

Competencies/Skill sets for this job

Sla Management Service Help Desk Service Delievry

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