Area Manager - Collections

Talent Leads Consultants
  • Bangalore
  • 5-8 lakh
  • 7-12 years
  • Views
  • 30 May 2018

  • Finance/ Accounts

  • Recruitment/ Staffing
Job Description

Job Purpose - To drive collections at the area level and ensure sustainability of the business through timely collection & recovery Key Responsibilities Managerial Responsibilities Recruit and train the collections team for effective collections & recovery Monitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in time Ensure adherence to collection processes in the region, i. e. , system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices Functional Responsibilities Execute collection strategies at the area level for efficient collections and recovery of outstanding loans; ensure cost effective collections Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents Submit recommendations to regional collections manager for discontinuing agencies based on performance Partner with local sales & credit to ensure quality sourcing Manage loss line provision; on - time sale of repossessed vehicles Ensure effective collections from DCC & micro market Coordinate with legal officers to file and execute non collectable accounts; execute repossession orders with the help of legal officers Job Requirements Qualifications Post Graduate / MBA Experience 7 experience in handling collections Functional Competencies Ability to work with integrated systems used for tracking & monitoring collections Operational execution Behavioral Competencies Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills Problem Solving & decision making skills Key Interactions Internal Nature or purpose of interaction Regional Collections Manager To execute collections in line with collections plan; periodical reviews Area Manager To coordinate for day to day activities & handle escalations Credit team To gain clarity on the credit policy & decide the course of action for loan defaulters External Nature or purpose of interaction Customers To assist them in resolving the issues in loan repayment; provide clarity on loan repayment policy Agencies / Agents To conduct periodic reviews & assist in exception handling Legal Officers To coordinate for filing and executing non - collectable accounts Desired Candidate Profile: Graduate / Post Graduate Min 7 years of Collections experience in handling TW & Auto Loan Ability to work with integrated systems used for tracking & monitoring collections Relocation can be accepted only based on experience in above geography Profiles from NBFC / Banking and Age Max upto 40

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