Npa management, bucket manage, roll rate management, team handing. Role Responsibilities - To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. Control bucket flow cases and focus on non- starters. Ensuring documented feedback. Ensuring legal guidelines are complied with while repossessing of products Ensuring audit queries are complied with. Ensuring adequate Feet on Street availability area- wise / bucket- wise / segment- wise. Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives. Ensuring background and reference check of agencies / DCTs being appointed. Constant evaluation of DCTs and agencies. Identify and manage training needs for the CEs. Support collection officers in legal / police issues. Ensuring timely and profitable disposal of seized stock & safe custody of seized products Visit Random customers.