To drive collections at the area level and ensure sustainability of the business through timely collection &recovery
Recruit and train the collections team for effective collections & recovery
Monitor & review the activities of the collections teams operating in different areas
Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices.
Execute collection strategies at the area level for efficient collections and recovery of outstanding loans
Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents
Submit recommendations to regional collections manager for discontinuing agencies based on performance
Partner with local sales & credit to ensure quality sourcing