Analyst - Tech Support

Microland
  • Bangalore
  • Confidential
  • 0-2 years
  • Views
  • 11 Jul 2019

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description

    Analyst - Tech Support
    Qualification: Graduate / Diploma

    1. Help Desk - Analyze call logs to spot common trends and underlying problems

    2. Fault Resolution - Provide inputs to Incident reports and Root Cause Analysis reports

    3. Network - Provision pre - approved Simple / Medium level Network Changes as mandated in the process and confirm the performance post Change Configuration , Execute roll - back for unsuccessful changes

    4. Applications - Troubleshooting Desktop other Application for leading

    Technology Companies - Raid technologies hard disk partitions.


Job Posted By

Divya Lakshman
Lead - Corporate Talent Acquisition

About Organisation

Microland