Analyst Quality

  • Bangalore
  • 1.5-4.5 lakh
  • 3-6 years
  • Views
  • 10 May 2019

  • Software Design & Development

  • IT/ Technology - Hardware & Networking
Job Description

Profile:- Analyst Quality
Experience Required : 2.5yrs to 5yrs
Bangalore Ecospace 1B
1B, Ecospace Bellandur, Outer Ring Road,
Bangalore560 103
Interview Time- 12:00 PM to 6:00 PM
Contact Person- Satish N

ITIL Foundation Certified,
Basic Knowledge of Six Sigma, Basic knowledge of Technology, Excel, PPT, Visio working knowledge
- Identify projects and areas of improvement in Business performance and Quality Service Delivery methodologies
- Participate in Six Sigma Projects and actively contribute in Measure, Analyze and Improve or Design phases
- Train the new resource to the current role and make the new resource capable to deliver from 15th day of OJT
- Analyze and identify Lean in processes and presenting same to operations, post signoff need to revise existing processes and Automation requirement feasibility analysis and training scheduling and completion as applicable
- Execution of Continuous Service Improvement projects under the guidance of Quality Lead
- Auditing on Standards & Compliance and follow-up with process Owners on NC ratification exercise
- Definition and rollout of process
- Conducting business specific training for the business as per the process induction calendar
- Identification of Recurring NC and Action Plan on Monthly/ Quarterly Basis - Providing CAPA Feedbacks on Processes to Engineers / Follow-up with Leads / Managers for CAPA Completion / - Documentation
- Conducting process training on the floor for any changes in the process
- Understanding of all process for the respective service line
- Understanding the key monitoring parameters of the processes
- Understanding of service management tool being used for the respective service line
- Preparation of audit checklist for all processes and taking signoff from Process Leaders/Process Owners on the same
- Conducting audits as per the signed-off audit checklist
- Publishing of audit reports to the desired recipients at desired frequency
- Publishing of weekly and monthly audit analysis dashboard
- Auditing on Standards & Compliance and follow-up with process Owners on NC ratification exercise
- Reviewing any process change to determine the change required in audit checklist.

Job Posted By

Divya Lakshman
Lead - Corporate Talent Acquisition

About Organisation