First Call H Resource P. Ltd
  • Gurgaon
  • 10-11 lakh
  • 5-9 years
  • Views
  • 22 Feb 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

The role will be responsible, for driving Acquisition through different micro segments within the defined customer segments, channelize distribution in line with High Value Customer/High end Device prioritization within segments and engage in upsell and retention activities for revenue maximization, with an objective to achieve targeted customer and revenue market share.

The segment manager will be responsible for delivering acquisition targets, acquisition costs, product penetration targets, High Value Customer/High end device % contribution, customer market share, revenue market share, share of gross ads, segment up gradation, churn management and own base management, resulting in customer loyalty and advocacy.

Competencies/Skill sets for this job

Customer Distribution Ads

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About Organisation

First Call H Resource P. Ltd