Airport Ground Staff

  • Kolkata
  • Confidential
  • 1-2 years
  • Views
  • 01 Aug 2019

  • Others

  • Aviation/ Airlines
Job Description


Job Location: Kolkata/Delhi

Job Profile:
Customer Service Associates (CSA)

Passenger Service Agent(PSA)
Air Ticketing Associates (ATA)
Guest Relationship Executive(GRE)

Retail Customer Service Associate(RCSA)

Ramp Assistant(RA)
Salary: 14k to 22k
Eligibility Criteria:
Age: 18 - 28years ( male & female both can apply )

Qualification: 12th pass & above For both

Well Groomed and Good Communication Skills Required

Any Information Contact: Manisha Sengupta(6290614854)
Responsibilities and Duties

1. The ground staff are responsible for passenger service duties, which include the manning of check-in counters for departing passengers, as well as arrival and departure gates.

2. To ensure passenger comfort, the ground crew is responsible for all cabin services.

3. Passenger service agents are hired by airlines to attend to customers before, after, or between flights.

4. Answering questions and assisting passengers with various needs.

5. Taking reservations.

6. Issuing tickets.

7. Verifying passenger identification & printing boarding passes.

8. Helping travellers to check in their baggage at ticket counters.

9. Ensuring the delivery of baggage.

10. Conducting security screenings of passengers and their baggage may be required as well.

Job Types: Full-time, Fresher

Salary: 14,000.00 to 22,000.00 /month


Higher Secondary(12th Pass) (Preferred)

Hindi and English (Preferred)

Competencies/Skill sets for this job

Good Communication Skills Customer Service Good Grooming

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