Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Serve as the link of communication between key customers and internal teams
- Deliver service and support to clients using phone, via remote connection or over the email.
- Operate as the lead point of contact for any and all matters specific to customers
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Working aggressively to generate monthly targets from existing clients