Account Manager Sales will be responsible for the market share and gross margin from the aligned set of Partners and the assigned Product.
Key Job Functions
Responsible for achieving quarterly and annual goals by executing the sales plan and managing the channel partners within a territory.
Leverage the selected partners to maximize the revenue and opportunities within the territory.
Manage and support partners to maintain market share of the assigned products.
Maintaining and expanding relationships with existing partners.
Maintain Account Hygiene concerning Credit, Payment collection, Resolving Partner issues, Order Processing, Billing and Invoicing.
Coordinate with various internal entities like Product, SBO, Credit, Pre-Sales and Operations.
Proactively maintain high level of knowledge about the specialist product area(s) and market(s) through self-study, research, and analysis.
Initiate the credit limit process and upload the required documents on e-credit portal for partner credit limit increase as per business needs.
Recognize and escalate reoccurring problems Manage and drive conclusions with next level resolver groups, in order to bring closure for escalated issues and meet partner demands for problem resolution.
Provide timely progress reports to illustrate progress being made against targets.
Desired Profile Key Skills/Abilities:
Good interpersonal skills in-order to maintain channel partner relationships.
Ability to work with partners directly when needed and a strong sensitivity to the partners point of view on issues.
Results orientated, motivated by success, and achievement and ability to multi-task.
Excellent communication skills, both oral and written.
Must be an enthusiastic team player with an innovative approach.
Ability to work in an aggressive and fast moving environment where key objectives need to be met on pre-agreed timescales.
Work proactively to avoid and resolve issues.
Exhibit high level of proficiency with MS Office software.
Bachelors degree in Business, or Commerce related discipline would be ideal.
Minimum 3-4 years of experience in channel sales.
Demonstrable experience within an IT Channel Sales role and in creating and delivering close relationships with Channel Partners.
Preferably veteran from distribution industry.